The Outperformance Series (#2): Why words mean little

QUIET WORDS

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IFAonline.co.uk in association with Threadneedle Investments has put together a series of short videos by motivational speaker Alex MacPhail to help you make the most of your time with clients. This time: How to make what you say impactful.

MacPhail's third video explains why body language and intonation can mean a lot more to listeners than what you actually say. What's it about? Can your intonation be five times more powerful than the words you use in client presentations? According to MacPhail, yes it can, as can your body language. Watch this five-minute video on how to be truly impactful when speaking to clients. Who is Alex MacPhail? Alex is an expert in the psychology of behavioural change. He assists organisations to make a step change in commitment, aligning and motivating individuals behind their own, and t...

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