Tech review: How Sesame Bankhall keeps up to date with T&C

Sesame re-engineered its T&C processes in 2010 and recognised it needed technology to ensure these processes were effective. The new T&C processes were complex and involved multiple handoffs between different teams and experts within the network. Without technology to drive this there was a real danger that mistakes in passing work between teams would be made and instead of improving the compliance function, the new processes could have made life more complicated and risky. Sesame recognised that its processes were different from many in the industry – the new practices were part of its ...