How to spot a poisonous client

The way a prospective client presents their problems, right down to attitude and body language, can give you a clue as to the type of person they are. Here are three toxic types to watch out for… 1. The demanding client According to John Lang, director of Tower Hill Associates, high maintenance clients come into your business with a pre-ordained idea of what they want and immediately ask for specific things, rather than listen to what you can offer. Danny Cox, head of advice at Hargreaves Lansdown, said these clients can be toxic because if you do things for them that you do not ...