Building SIPP service standards

Price, product and service are key issues for all companies seeking new customers and wanting existing ones to keep coming back for more. But while price and product gets you noticed, it is great service that wins the game. Despite regular predictions of consolidation, the SIPP market remains hugely diverse and highly competitive. The number of providers and range of plans means there is something targeted at every pension investor wanting to take the ‘hands on’ approach to long-term retirement saving. The strong market growth since A-Day in 2006 is also set to continue with the numbe...