Unintended consequences

When statutory disciplinary and grievance procedures first arrived and cases started emerging where even the vaguest letter was held to amount to a grievance, a representative from the DTI told me that "we didn't mean all this to happen". Presumably s/he was referring to all the confusion that the procedures created. So serious were the perceived failings that in March 2007 the Government commissioned Michael Gibbons to review the employment dispute resolution legislation and produce a report detailing proposed amendments. In short, Gibbons concluded that while the intentions of the regul...