With the results from COVER's latest annual Insight research revealed, Peter Carvill looks at trends in the protection industry and the effect they are having on intermediaries.
Following a tumultuous 18-month period that saw the protection industry assailed on all sides by transformations in many of its working practices, the ripples of change in how intermediaries conduct their business are becoming evident. The latest annual COVER Insight Research, conducted exclusively online, was taken by 270 intermediaries over a period of six weeks. Of those questioned, nearly half (44.6%) were IFAs, and the majority of respondents (67%) focused mainly on individual, rather than group, business. The advent of new regulation such as Treating Customers Fairly (TCF) has rai...
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