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Our industry is yet again undergoing a period of change. Rightly so, our clients and regulators demand ever increasing standards of expertise, and while in some quarters there is a feeling of sledgehammers being used to crack nuts, most industry practitioners agree that high standards of technical expertise are vital. On the other side of the coin, one can't help feeling that less attention is being paid to helping advisers to turn their technical skills into increased business, increased profile and increased profits. Fact finding With a great many IFAs turning their attention to exi...