Between a rock and a hard place

Northern Rock

Professional Adviser
clock

The ongoing Northern Rock saga has left consumer trust in the financial services industry in tatters. But, as Peter Carvill finds out, those with high personal debt cannot have it both ways.

When the long-expected credit crunch seemingly began to bite in September, and a subsequent series of events led to customers queuing outside branches of Northern Rock to withdraw their savings, financial analysts were able to trace both events back to the collapse of the US sub-prime lending market earlier in the year. Sub-prime lending seemed like a good concept as the US experienced a housing bubble between 2001 and 2005. As the value of homes increased steadily and interest rates remained low, lenders gave loans to borrowers who would normally be deemed too much of a risk to provide cr...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Client Acquisition

Advisers respond: Client retention or acquisition?

Partner Insight: Logic Wealth Planning's Stephen Trenholm and Greenstone Financial Planning's Catherine Greeves met in London recently to discuss the topic 'Adviser approaches to client engagement - is digital king?

Sponsored by Architas
clock 07 June 2018 • 1 min read

Insurance websites failing customer needs

Insurance company websites are not meeting even the most basic customer experience standards according to a recent survey.

Caitlin Morrison
clock 24 February 2012 •

Foster Denovo predicts budget orientated 2010

Foster Denovo envisages the market will continue to experience similar challenges in the first half of 2010, and employers are going to be continually working to keep costs down.

clock 15 December 2009 •