Advisers are facing a battle to make employers and workers realise employee assistance programmes are more than just a telephone counselling service, writes Peter Madigan
The employee benefits market can be cut-throat and ruthless at times. Protection providers compete with occupational health (OH) therapists and private medical insurers for a cut of companies' benefits spending. Between those three there seems little room for the humble employee assistance programme (EAP). Marketed as a low-cost but highly effective means of combating workplace absence and boosting productivity, EAPs deal with the psychological stresses of modern life in the workplace and beyond. Counselling is the key feature of such programs and covers issues as diverse as legal and ...
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