Online underwriting is key to the future

Harnessing technology is the key to continued development in the protection market, according to Jamie Gatoff, national business development manager at Friends Provident. Speaking at the COVER Protection Forum, Gatoff encouraged the industry to embrace technology to help speed up the sales process for providers, advisers and clients alike. Gatoff warned delegates that increasing submissions had left providers unable to cope and that current procedures were dated. "Some providers are being deluged with business and cannot cope. They need to harness technology. Existing processes are f...