Upping your game

Despite pressure from shareholders to reduce costs and improve returns, the protection industry still has a lot to do to if it is to change some of the perceptions held about technology. Particularly as it is widely believed that the benefits of new technology and working practices are more in the interests of the provider than the adviser. The challenge for the industry is not only to change this perception, but to also realise the enormous value technology brings by adopting a true exchange of data between advisers, providers and, of course, their customers. Indeed, the absence of t...