Murky waters

The UK has reached a pivotal moment in the history of small group private medical insurance (PMI) where it should be asking key questions who is best placed to serve the interests of small and medium-sized enterprises (SMEs)? Is it the insurers that manufacture the products or the intermediaries who bring them to market? This is not a philosophical debate but an urgent one because a growing proportion of the intermediary market, including the insurers that unequivocally support them, is dissatisfied with the sharing of claims information between insurers and intermediaries. In a recent ...