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Service

Individual Protection

OLP Connect site 'improved' - L&G

Legal & General has announced "improvements" to its online quote and apply system OLP Connect.

clock 21 March 2011 •

Service

Aviva redesign for customer's Get Active website

Aviva has boosted services on its Get Active website for Aviva's private medical insurance (PMI), cash plan and group risk customers.

clock 21 March 2011 •

Service

Best doctors - new online customer service

Best Doctors has launched a new website service for its members.

clock 01 March 2011 •

Service

FSA complaints data criticised but firms can do more

Insurance and investment companies could reduce their complaints significantly by improving their administration and customer service, according to a complaints survey.

clock 14 January 2011 •

RDR

Market views: Will consumers fear fees for protection post-RDR?

Are you afraid that when the RDR arrives the public will perceive advisers as charging fees for all products and so not consider coming to you for protection advice?

clock 11 January 2011 •

Service

Leadbay secures buyer

Leadbay Media Group has sold its assets to the Mitchell Farrar Group for an undisclosed sum and is set to relaunch its brands.

clock 11 January 2011 •

Service

Brokers set to lose £200,000 from Leadbay sale

Leadbay Media Group's assets will be sold without liabilities tomorrow at midday, leaving brokers roughly £200,000 out of pocket and outstanding debts of over £600,000 to November 2010.

clock 23 December 2010 •

Service

APPG backs consumer insurance contract law changes

The All Party Parliamentary Group on Insurance and Financial Services (APPG) has given strong backing to the proposals to reform consumer insurance contract law.

clock 13 December 2010 •

Service

Medicals Direct warns on EAP over reliance

Employers are placing too much reliance on short-term fixes like Employee Assistance Programmes (EAP) in dealing with stress, according to Medicals Direct.

clock 06 December 2010 •

Service

Insurers well represented in Gold Standard Awards

Insurers LV=, Zurich, Friends Provident and Fortis are among this year's Gold Standard Award winners.

clock 24 November 2010 •
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