Prudential has announced it will stop paying customer compensation claims directly to third-party firms.
The Personal Investment Authority knew about L&G's "procedural errors" which suggested advisers were mis-selling mortgage endowment policies, but did nothing to ensure improvements were made until 1999, the Financial Services and Markets Tribunal has...
The Financial Services and Markets Tribunal has just released its judgement on the case involving a mis-selling charge levied against insurer Legal & General.
Industry and consumers have been put on watch by a new "Dear CEO" letter from the FSA warning that some firms are still not doing enough to meet the needs of customers who are struggling with endowment shortfalls.
Half of homeowners facing a shortfall on their endowment mortgage have failed to take action, according to research from mortgage broker L&C.
Standard Life has continued its path towards a potential stock market floatation by announcing further cost cuts involving bonuses, endowment payments and complaint time-bars.
IT LOOKS LIKE we're going to get running commentary on the L&G versus FSA £1.1m endowment tribunal over the next six weeks, as the Daily Telegraph this morning reports "deficient" systems for processing endowment mortgages have been blamed by the FSA...
NORWICH UNION is under pressure to disclose how much it has set aside to cover mortgage endowment shortfalls, says the Daily Telegraph.
Updated Tuesday, 10.45am: FSCS requires additional compensation cost of £15m, and £5m to manage them
Consumer complaints about financial products and services providers soared in the past year, stretching resources of the Financial Ombudsman Service to the limit as it had to both deal with caseload and try to ensure its messages got out properly through...