Why there is much to do on financial d/Deaf inclusion

Offering diverse communication channels is important

clock • 5 min read

Zurich's Peter Hamilton also works as the government disability and access ambassador for the insurance sector. Here he shares his thoughts on the importance of d/Deaf community inclusion across financial services...

Officers, what offence have these men done?   Marry, sir, they have committed false report; moreover, they have spoken untruths; secondarily, they are slanders; sixth and lastly, they have belied a lady; thirdly, they have verified unjust things; and, to conclude, they are lying knaves. The exchange comes not, as might easily be thought, from the recent House of Commons Privileges Committee report on ‘Partygate', but from Shakespeare's ‘Much Ado About Nothing'. He had a way with words. ‘All the world's a stage', we're told in ‘As You Like It', a play I saw recently at Soho Place ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Protection advisers under 30 report worries about AI use in claims

Protection advisers under 30 report worries about AI use in claims

More concerned about AI used in claims than underwriting

Jaskeet Briah
clock 30 March 2026 • 2 min read
Where next for protection underwriting and customer service?

Where next for protection underwriting and customer service?

Vital that clients are kept informed

Naomi Greatorex
clock 25 March 2026 • 3 min read
What the protection market study findings mean for advisers

What the protection market study findings mean for advisers

'There are some issues the FCA would like to tackle'

Sandy McGregor
clock 17 March 2026 • 5 min read