NAO finds estimated cost of dashboards has risen £54m

'The DWP must learn lessons from what happened on this programme'

Holly Roach
clock • 3 min read

The estimated overall cost of the pensions dashboards project has risen by 23% in just three years, an investigation by the National Audit Office (NAO) shows.

The spending watchdog's report – 'Investigation into the Pensions Dashboards Programme (PDP)' – noted that between 2020 and 2023, the estimated cost of the programme has rocketed by £54m to £289m. The report attributed the rise in cost to a "range of factors" including increases in supplier costs and changes to the Money and Pensions Service's (Maps) underlying costing assumptions. It also said a "lack of digital skills and ineffective governance" have led to delays. Pension providers and schemes are required to be connected to the dashboard digital architecture by no later than 31...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

What role can advisers play in closing the gender pension gap?

What role can advisers play in closing the gender pension gap?

Advisers are uniquely placed to influence the gender pension gap

Olivia Perry
clock 02 July 2025 • 7 min read
TPR cross-sector working group initiative to 'bring pensions into the digital age'

TPR cross-sector working group initiative to 'bring pensions into the digital age'

Regulator intends it to be a ‘pivotal force’ in shaping the future of pensions

Holly Roach
clock 02 July 2025 • 3 min read
Why the real problems of the pensions dashboard are yet to start

Why the real problems of the pensions dashboard are yet to start

'Its aims seem not only less relevant but potentially problematic'

James Floyd
clock 23 June 2025 • 5 min read