Retail Distribution Review (RDR) requirements have made paperwork correspondence "too long, confusing and not very intuitive", said one IFA.
Anna Sofat, managing director of Addidi Wealth, argued that despite the regulator's intentions, some elements of RDR have actually been detrimental to consumers. She said: "From the client perspective, the whole RDR initiative has not been particularly consumer friendly." "From my conversations with clients, what they want is more simplicity in the paperwork because much of what they receive at the moment by way of literature is too long, confusing and not very intuitive. "Advisers now have to focus on educating their clients because half of the stuff they receive from us, which is...
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