This week's news... condensed

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Ten of this week's best-read stories...

1. Financial Ombudsman At last, the Financial Ombudsman Service has begun taking requests under the Freedom of Information Act. Advisers certainly have plenty of questions for them. 2. Sants sorry Do you forgive Hector Sants? On Tuesday, the FSA boss apologised to MPs for his quick response to the Treasury select Committee's call for a 12 month delay to RDR implementation. 3. VAT clarity Advisers have been waiting a while for HMRC to give some guidance on VAT and adviser charging, and it finally arrived this week. However, it is still just draft guidance...

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