DC pensions communication failing

Research by the group also found basic information needs are not being met as employees are put off by too much jargon and not enough education on the benefits of pensions. Employees feel annual statements are not clear on how much they need to save and the value of what has been built up so far, says BlackRock. “It’s up to the pensions industry and the Government to do all we can to help members understand and engage with their retirement savings. They not only need clear answers, they also need to know the right questions to ask in the first place,” says Steve Rumbles, MD and head of ...