AXA remains bottom of Sesame provider rankings

The index, which asks advisers to rate key service areas from different providers, also shows Scottish Life made the largest year-on-year climb. According to the Sesame survey, it has been a good year for Bright Grey, BUPA and LV=, but a poor one for Canada Life, Winterthur, progress from Royal Liver, and The Hartford, although the firm still sits in sixth place out of 21. Sesame surveyed over 500 advisers to find out their opinions of four key provider service areas; handling telephone calls, the ability to process and track new business, online systems and support, and handling correspo...