Aegon has released a new protection claims guide with the aim of reducing non-disclosure and helping advisers manage their clients' expectations.
Critical illness (CI) payouts are continuing to rise and non-disclosure rates are also improving, new figures show.
LV= paid 90% of claims across both critical illness (CI) and income protection (IP) last year.
Bright Grey has announced it paid 96% of life claims last year, an increase of 5% on the previous figures.
Aviva has avoided a £0.5m fire damage claim apparently due to the non-disclosure of a bad debt from 2004 worth a few hundred pounds.
Law Commission proposals on non-disclosure would tighten rules over when an adviser is representing a customer and when they are acting for the insurer.
The provider, which is now five years old, paid out £7.5m in benefits to customers between 01/01/09 and 31/10/09.
MorganAsh managing director Andrew Gething says real-life answers he has received to the question 'Have you ever had cancer?' are testament to the current problems of Q&A in protection...
Legal & General has amended its joint life policies to protect surviving policyholders who would have suffered due to a partner's non-disclosure.
Insurers erroneously declined protection claims in only a tiny number of cases in the last two years, despite the public's negative perception of the industry, a study suggests.