'No need to make a claim at this stage'
Clients told to take claims to FSCS
Related to due diligence failures
Along with five other firms
31 complaints so far
£473m paid out to customers
Two in the North West
What made financial headlines over the weekend?
21 firms in total
14,000 bond customers
FSCS, FOS and Insolvency Service involved
Advisers to pay £153m
Prevention not cure
77 total claimants
Entered administration May 2017
In process of recovering money
'Unsung' part of FSCS work
60% of pay-outs from 'bad advice'