FSA bans mortgage adviser for five years

The regulator has told Jonathan Leigh Hardie, a former director of Primedale Financial Services, he can not hold a senior manager role for five years. It says it found between January 2001 and May 2006, Hardie did not assess complaints, of which it received 389 during the period reviewed, fairly “having already decided that Primedale had never knowingly mis-sold an endowment policy”. It also says he did not investigate missing information relating to complaints, consider the suitability of recommendations, or give customers proper, fair and balanced reasons for rejecting complaints in Pri...