Keyfacts compliance is not good enough, says FSA

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The FSA has warned investment advisers could face regulatory action if they continuously fail to give consumers the correct keyfacts documents about the firm's status and the charges menu, and at the right time.

According to a statement just issued by the FSA, less than six out of 10 advisers (58%) are issuing consumers with both of the required keyfacts documents which now have to be issued under the depolarised advice regime. A total of 130 mystery shopping exercises conducted on 81 investment adviser firms - made up of banks, building societies and advisory firms - also found only four in ten (42%) investment advisers gave out both the firm’s initial disclosure document and the ‘keyfacts about the cost of our services' – also known as the commission menu – at the right time. FSA evidence again...

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