Today marks the first day the Disability Discrimination Act comes into full force, affecting all types of businesses in their dealings with both customers and staff.
The core objective of the Act is to ensure disabled people have access to goods and services without physical barriers being put in their way, and ensuring that employers take reasonable steps to ensure disabled staff are able to perform the functions for which they are employed. An example of what the new law will attempt to achieve is ensuring disabled people are actually able to get into high street stores, or into libraries, doctors and solicitors offices, without facing current hurdles such as high steps. Work and pensions secretary Alan Johnson says about one-in-six Britons, or ...
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