The FSA has appointed three more non-executive directors to the strategic board of the Financial Ombudsman Service (FOS), as it prepares for an avalanche of extra claims over Payment Protection Insurance and a series of investment company failures.
The FOS board has strategic responsibility for running the ombudsman service, including ensuring it is properly resourced to to carry out its work.
FOS says it expects the number of cases for the year to March 2011 to be 7% higher than last year, but within this total figure, PPI cases have risen by almost 40%.
It is also poised to deal with hundreds of investors who put money in Keydata following advice from Norwich & Peterborough (N&P) advisers.
Dame Janet Gaymer DBE QC, Alan Jenkins and Pat Stafford will take up their posts from 23 February.
Gaymer is currently a member of the Council of Justice and a governor of the London School of Economics. An employment law specialist, she spent 35 years with law firm, Simmons & Simmons, the last five years of which she was the senior partner. She recently retired as Commissioner for Public Appointments in England & Wales.
Jenkins is partner and chairman of Global Markets at Eversheds LLP and non-executive board member of UK Trade & Investment (UKTI). A litigation lawyer, he led the merger in 1998 of Frere Cholmeley Bischoff - where he was managing director - with Eversheds where he was chairman from 2004 to 2010.
Stafford is a marketing specialist by background, and latterly group marketing director for BUPA. Prior to this, she was managing director of corporate positioning services and head of brand management for British Airways.
Formerly, she was a non-executive director for HMRC, a governor of the University of Bedfordshire and regional board member of the Prince's Trust.
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