AT8 Group's Mark Loosmore examines how The Tenet Group uses IT to target the needs of the adviser community.
Is past claims performance a guide to the future or will the FOS work on transparency be valuable to the industry? Gill Salton asks.
A good ten years ago I mentioned in a speech that we were professionals. I was rudely interrupted at that point by an observer who said that by definition we couldn't be professionals as we weren't in a profession.