While providers continue to use arcane jargon and bury key information, warns Jon Dean, customers will stay disengaged and follow the easy path to a poorer retirement
Skim through any paper from the Financial Conduct Authority (FCA) addressing consumer detriment and you will find one word pops up many times: ‘engagement'. Low take-up of the annuities open market...
Moves to overweight equities and fixed income
The Big Interview: Focus on ethical investment
View from the front row
'No control or oversight'
359 new customers in 2018