L&G launches annuity tracking service for advisers

First phase of digital investment

Hannah Godfrey
clock • 1 min read

Legal & General (L&G) has launched Track My Apps, a service to support advisers moving clients from fixed-term annuities to lifetime annuities.

The insurance giant claimed the tracking service, which is provided by fintech company Origo, was the first of its kind in the market. It also said the technology would help advisers to save time, with the online system enabling them to track the progress of client applications from when they were first loaded onto L&G's system to the point where they are accepted. Advisers will be able to see detailed progress of their clients' pension transfers online, the group added, which should help them manage their clients' expectations while reducing the need for phonecalls to check on an app...

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