St James's Place (SJP) has been asked to pay a former client £200 in redress after "trouble and upset" the advice firm caused her when she decided to pull her investments from the organisation.
SJP allocated a new partner to look after Ms H's investments without giving her any notice. Ms H was unhappy with this, and decided to move her investments away from the business. SJP then took "some time"...
Partner Insight: For Blackfinch, the arrival of its IHT portfolio services was a 'natural evolution' in the group's offering and points to an established track record of returning cash to investors.
Senior Managers Regime
Interest rate outlook unchaged
FCA made demands last week