Zurich has announced it paid out 97% of all retail protection claims last year - a payments total of £235.2m to 2,872 customers and their families - which compared with 95% of claims paid in 2016 (£224.6m).
A total of 867 critical illness claims were paid in 2017 (95%), at a cost of £65.2m to the insurer. Cancer - the most common cause of critical illness cover (CIC) pay-outs - alone accounted for 59%...
Engagement and influence
Win free places at the awards
Our weekly heads-up for advisers
Beware ‘investor behaviour penalty’
Develop ‘soft skills’