The Financial Ombudsman Service (FOS) expects to receive 16,000 new pension and investment related cases in 2017/18 - a 22% increase on its December forecast of 13,100.
Despite this FOS said it had budgeted for total operating costs to go down by £30m on its original forecast for the coming year, at £263.5m versus £295.2m. This still represents a £14.8m increase on last...
Bought plans in 1988 and 1989
To be added to model portfolio service
Launched 25 September