Aileen Lynch analyses the FCA's continuing focus on remuneration and incentives in financial services...
The Financial Conduct Authority (FCA) (and its predecessor) has a continuing focus on remuneration and incentives. The supervisory work it has carried out on other issues suggests that many consumer credit firms may be operating high-risk incentive schemes, which can often lead to poor consumer outcomes if not managed effectively. Work carried out between 2012 and 2014 found that a number of firms (including banks and insurers) had schemes that were likely to drive mis-selling. The FCA has recently updated and reinforced its guidance to all firms in light of further findings deriv...
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