'FSA who?' says consumer

clock •

Fewer than one-in-three UK consumers are aware of the existence of the FSA, whilst two-in-five do not even know financial regulation exists at all, according to FSA research.

FSA Consumer Research paper 29 published this week suggests the regulator is losing the battle for hearts and minds. It also suggests the regulator's strides to increase consumer awareness by adding to the regulatory burden is bearing no fruit. Just 30% of consumers say they are aware the FSA exists. But it gets worse: more than half these people - some 16% of the total sample - had to be "prompted" before they were able to give the correct answer. Thus just 14%, or about one-in-seven were able to recognise the FSA unpromted. People who own products subject to FSA conduct of ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advised clients want more personal investment communication

Advised clients want more personal investment communication

Four in ten say comms focused more on product than goals

Jenna Brown
clock 12 November 2026 • 3 min read
How economic abuse manifests itself in pensions, mortgages and protection

How economic abuse manifests itself in pensions, mortgages and protection

Second in a three part series

Shelley Read
clock 11 November 2026 • 5 min read
Celtic FP founder launches online admin platform for advisers

Celtic FP founder launches online admin platform for advisers

‘Developed by people who understand the industry’

Jenna Brown
clock 10 November 2026 • 2 min read