Offshore banking sector needs code of best practise for customer service, says Investec

Investec Bank (Channel Islands) has called for the offshore banking sector to develop a code of best practice around client service levels and a promise to offer consistently attractive and fair products. Mort Mirghavameddin, managing director, Investec Bank (Channel Islands), said the offshore banking sector needed to respond to a more sophisticated and demanding client base. "We also believe that many offshore banking clients would welcome some assistance in their choice of bank, and a charter outlining some form of best practice that banks could aspire or adhere to could help with th...