Hector Sants responds to IFAonline dual-pricing campaign

You had three points, which I will deal with in turn. Firstly, I, and other FSA representatives, have made clear on a number of occasions that the FSA does not believe mortgage lenders are obliged to deal through brokers, and that the way lenders choose to distribute and price their products is a commercial matter for them. We will not be compelling lenders to do business through brokers. I do not believe there is anything further we can add on this particular point. On your second point, we entirely agree that it is important for consumers to understand the service they are receiving. Th...