FSA decries lack of TCF progress

With Treating Customers Fairly - or 'TCF' - set to be unleashed on the market in spring 2007, the FSA has published its most recent paper on the subject, highlighting the progress - or lack thereof - among firms who need to implement the initiative. Keen to point out that TCF is an ongoing process - rather than something firms could merely implement and subsequently forget about - the regulator saw the progress of firms as mixed, with some making a serious effort to employ its spirit, while others procrastinate as we move closer to, for want of a better expression, T-Day. The FSA's repor...