Standard Life aims internet policy management at current customers
Standard Life is to launch an internet-based policy management tool for its life business aimed at existing policyholders. The service will enable intermediaries and customers to look at the current and maturity values of their policies, check the last and next premium payment dates, change the payment times, bank details, names and addresses. Garry Morrison, head of e-commerce at Standard Life Group, said the company is focusing on using the internet to meet the needs of existing customers rather than acquire new ones. He said he believes that life assurance is a comple...
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