CA rips into FSA over endowments mis-selling

The Consumers Association has today caned the FSA over its handling of the endowment mis-selling scandal and says the regulator still does not understand the depth of frustration felt by consumers who are without proper access to information or compensation. The relatively low number of complains received so far is not evidence that the issue is not as severe as perceived, the CA says, but rather is evidence that the regulator is not doing enough to ensure consumers have the information they need to launch complaints. A survey of consumers has found that 87% are unaware that t...