A drawn out pension transfer process by Fairstone led to a client losing £55,000 when he tried to transfer the value of his former occupational scheme to a new self-invested personal pension (SIPP).
The client, referred to as ‘Mr B' by the Financial Ombudsman Service (FOS), complained after his transfer value quotation dropped by some £55,000 when the advice firm took three months to go through the...
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