As if IFA businesses have not been busy enough sifting through the entrails to figure out what business plan they should adopt in future, the industry's support services sector has gone on a shopping spree which looks set to re-adjust a significant number of relationships.
The main players so far are well known on the IT support services side: Capita and United Utilities’ subsidiary Vertex have been on an acquisition trail since the latter half of 2005. And in this respect, the remaining "business holes" which the two firms may seek to fill with new acquisitions are fairly obvious - such as bolting-on a mortgage sector-facing element - if they are to create true multi-verticle, multi-channel, all-in-one solutions. Should these growing companies continue to try and build their presence in the market with additional purchases, what we could see is a signific...
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