Intelliflo is rolling out a consumer portal in January as part of its Intelligent Office system, which will enable advisers' clients to do their own valuations and obtain quotations.
The portal will be provided free of charge to all Intelligent Office users and advisers will have the facility to choose what parts of a financial portfolio clients have access to.
For example, clients will be able to see what business has been submitted, do their own valuations, work out what their investments are worth and fill in parts of a fact find any time of the day using their own browser.
Intelliflo is also in the process of integrating its system with Assureweb and it intends to extend this to the consumer portal so that clients can do their own quotations.
Nick Eatock, chief executive officer of Intelliflo, believes the portal will enable advisers to demonstrate what added value they are providing to clients and give a more transparent service.
He states: “There is a fear in the industry that advisers get quotes and sort them by the level of commission. If we allow the client to obtain quotations it is opening up the relationship and the adviser will be seen as more transparent.”
He suggests the portal will help firms comply with the treating customers fairly (TCF) principle by establishing a two-way relationship between the adviser and client and a higher level of trust and transparency.
If you have any comments you would like to add to this story or would like to speak to its author about a similar subject, telephone Emily Perryman on 020 7968 4554 or email [email protected].IFAonline
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