It is not a little ironic that the day after the publication of a report suggesting the industry take steps to boost consumer trust in savings at least one national daily newspaper reports of another FSA investigation into potential wrongdoing.
Perhaps that is why there has been so much scepticism around the publication of Rickard Sykes’ report Restoring Trust: Investment in the 21st Century. Certainly, reaction from those representing big providers, such as the ABI, have been muted, citing need to study further the recommendations, chief among them that the industry should introduce a sort of Hippocratic oath along the lines of the medical profession. Or could it be that the industry does not like what Sykes is asking: to hold up a mirror and force people to look over practices and protocols in order to improve consumer tru...
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