Products, purpose change at Henderson

This will involve a combination of IT systems changes to improve levels of service, different use of people, and introduction of new products says Philip Jefferson, director of UK wholesale. “We want to put the name back in front, unlike being an also-ran,” he says of the AMP days. Changes affecting desks in the equities business have already started producing results with the market starting to pay attention, Jefferson says. Along with this is a holistic approach to the business, with the intention of introducing recognition of the total range of funds and product types offered. ...