Axa has added a feed into its product databases, enabling intermediaries to access and download real...
Axa has added a feed into its product databases, enabling intermediaries to access and download real-time client and product data.
The recently employed Origo messaging standard will enable intermediaries to either transfer the information from Axa's databases in a bulk download or view single transaction details through an internet connection.
Intermediaries will be able to access product information on all of the group's general, health and life insurance products, as well as investment bonds, valuations, contract information and policyholders' details.
Andreas Wamuht, head of e-commerce at Axa, said the solution would reduce the reliance on call centres, enabling intermediaries to access the information out of office hours, for example, when visiting clients in their homes.
Axa is already rolling out the service, free to intermediaries, to adviser firms Barclays IFA and Positive Solutions. Further intermediary firms are expected to be added by autumn. In the next month, the group is to launch a website containing further information on the project.
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