Consumers have difficulties understanding the information and advice available on financial products...
Consumers have difficulties understanding the information and advice available on financial products and often struggle to identify products which match their own financial needs, according to research published by the FSA. The report, Better Informed Customers, was designed to identify consumers' differing needs for financial information, and is the first in a series of consumer research papers. The research also concluded there is a role for the FSA, as a trusted source of information and help. Victoria Raffe, the FSA's head of consumer policy and research said: "For many people the wor...
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