Better Business: The RDR's latest milestone

It might seem strange to say this, but there is something reassuring about reading the FSA’s latest papers on the RDR. What the papers lack in gripping prose, they make up for in reason and principle. They remind us precisely what all of us in the industry should be striving to achieve: products and services delivered with transparency and integrity, intended to give the best outcomes for our customers. The FSA’s stated top priorities are to help consumers understand what they are buying; to eradicate the reality and suspicion of mis-selling; and to improve the standing of the advice ind...