Five ways MPs say the Money Advice Service lost track

Carmen Reichman
clock

A Treasury sub-committee, led by Labour MP George Mudie, has today called for an urgent independent review into the Money Advice Service (MAS), after it found "serious problems" in how the body operated.

The committee today issued its findings after a year-long inquiry into whether the MAS delivered on its objectives of: enhancing people's understanding of financial matters and their ability to manage their financial affairs, and coordinating and providing debt advice. Here is a round-up of where MPs think the MAS went wrong: 1) Spending too much money on marketing and following a "misguided" approach MPs alleged that the MAS has spent too much money on marketing as opposed to service delivery, particularly in its early years. The Treasury sub-committee said the MAS had planned ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA's targeted support rules set to take effect from April 2026

FCA's targeted support rules set to take effect from April 2026

Regulator plans to open application gateway for firms in March

Isabel Baxter
clock 11 December 2025 • 5 min read
FCA sets out plans to simplify complaints regime

FCA sets out plans to simplify complaints regime

Including requirement for firms to report complaints involving vulnerable clients

Isabel Baxter
clock 04 December 2025 • 2 min read
FCA looks to boost transparency of ESG ratings providers

FCA looks to boost transparency of ESG ratings providers

Regulator opens consultation

Michael Nelson
clock 01 December 2025 • 2 min read