What changes as you get to know clients? Advisers tell all...

CLIENT BEHAVIOUR

Laura Miller
clock

Most advisers cite seeing clients as the favourite part of the job, but their behaviour changes over time. Laura Miller finds out how advisers adapt to meet evolving client demands...

There are many different types of people and no one size fits all way of advising them, especially as behaviour and attitudes tend to change over the years. As novelist and poet JG Holland once said: “the secret of many a man’s success in the world resides in his insight into the moods of men and his tact in dealing with them”, and never a truer word was said for the advice game. So, how do advisers adapt to the changing face of client behaviour? Worldwide Financial Planning IFA Nick McBreen believes different clients respond better to meeting styles that fit with their personality ty...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Adviser tips

Wealthtime's Amira Norris: 'Don't assume you know clients' needs'

Wealthtime's Amira Norris: 'Don't assume you know clients' needs'

‘You have to proactively seek engagement and understand them’

Isabel Baxter
clock 08 May 2024 • 1 min read
Editor's View: The time is right for a platform market takeover

Editor's View: The time is right for a platform market takeover

The editor's Friday Night Takeaway from 3 May

Hope Coumbe
clock 03 May 2024 • 1 min read
Editor's View: Looking back at the week that was PA360

Editor's View: Looking back at the week that was PA360

The editor's Friday Night Takeaway from 26 April

Hope Coumbe
clock 26 April 2024 • 1 min read