The Association of British Insurers (ABI) has updated its guidelines on how critical illness (CI) policies should be described and explained to consumers, in a move it hopes will ultimately lead to fewer declined claims.
Other Critical Illness articles
Professional Adviser's resident Armchair critic has nothing but praise for the Income Protection Task Force's Seven Families initiative, but can advisers take advantage?
Figures showing insurance companies declined fewer than 3,500 of more than 102,000 protection claims last year "shatter the illusion" that providers don't pay, according to stakeholders.
Aegon UK is proposing to make the role of protection distribution director redundant and has announced the exit of its head of protection proposition as part of wide-ranging changes to its protection unit.
Our protection detective investigates five key developments in the past month...
Some protection comparison websites are delivering better outcomes for clients than advisers, according to Kevin Carr, chief executive of Protection Review.
Sales of critical illness cover have not kept up with the dramatically increased need. Has the industry overcomplicated things? Friends Life’s Dave Matthews takes a look.
The family of a man who died of cancer but whose life insurance payout was refused on the grounds that he failed to disclose pins and needles have won their fight against Friends Life, after the Financial Ombudsman Service (FOS) ruled that the insurer was wrong to cancel his policy.
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